Delivery
Christmas Delivery Information
The Hownd elves will be taking a well-earned break over the festive season; while we’ll still be taking orders, please note that there will be no deliveries between 22nd December and 2nd January.
We also want to remind you that Christmas is a busy time for all couriers, so there may be delivery delays. While we’ll do everything we can to ensure your orders arrive in time, we can’t guarantee delivery times or days during this busy period.
In the unlikely event that an order goes missing in transit, we’ll make sure to resend it after 2nd January.
Thank you for your understanding, and we wish you a Merry Christmas and a Happy New Year! 🎄✨
Delivery Information
Although we make every effort to ensure that deliveries are on schedule, occasionally delays with couriers do happen. We will do our best to resolve any issues on behalf of our customers but will not be able to provide refunds with regards to shipping fees if the issue is outside our remit.
Please contact info@petschoice.co.uk should you have any questions. Alternatively you can call us on 01254 54545.
Delivery Options / Direct to Consumer
UK Mainland, Scottish Highlands, Northern Ireland
- £4.50 flat rate – we use a range of couriers dependant on weight and location
- Free delivery for orders over £45.00 (excluding any discounts or promotions unless otherwise stated)
Republic of Ireland
- £10 flat rate
Delivery Options / Trade Customers
UK Mainland, Scottish Islands, Northern Ireland
- £9.95 flat rate using a 2 day delivery service. This is a tracked and signed for service.
- Free delivery with minimum spend of £350 ex vat and discounts/promotions unless otherwise agreed.
Republic of Ireland
- £17 flat rate using a 2 day delivery service. This is a tracked and signed for service.
