Although we make every effort to ensure that deliveries are on schedule, occasionally delays with couriers do happen. We will do our best to resolve any issues on behalf of our customers but will not be able to provide refunds for shipping charges incurred.
Delivery Options – Direct to Consumer (B2C)
UK Mainland and Scottish Islands
- £4.50 flat rate via DPD (tracked service) or Royal Mail 2nd class packet (2-3 days non-tracked service)
- Free delivery for orders over £45.00 (excluding any discounts or promotions unless otherwise stated) from April 4th 2022.
Northern Ireland
- £10 flat rate via Royal Mail 2nd class packet (2-3 days) – this is a non-tracked service
For any other location, please get in touch with us to confirm the shipping rates.
Please contact hello@dogslovehownd.com should you have any questions. Alternatively you can call us on +44 (020) 3004 5255.
Delivery Options – Trade Customers (B2B)
UK Mainland and Scottish Islands (up to 25kg)
- £9.95 flat rate using a 2 day delivery service. This is a tracked and signed for service.
- Free delivery with minimum spend of £350 ex vat and discounts/promotions unless otherwise agreed.
Northern Ireland
- £17 flat rate using a 2 day delivery service. This is a tracked and signed for service
